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Dear Olympic Customer Service--During August of 2014 we purchased the Rescue it deck paint to resurface our deck and rail system. The Lowe's sales person led us to believe that it was the greatest deck paint ever made. We followed the recommended steps on the labels and completed the project. The first summer it seemed to be OK. Now comes 2016 and our deck is a total disaster. The Rescue It has peeled off in large pieces leaving the deck an... Read more

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During August of 2014 we purchased Olympic Rescue It from a Lowe's sales person who described it as the greatest product ever made. We used it to resurface our 15'x40' deck. We followed all the steps recommended on the label. The first summer the product seemed to be OK. Now comes 2016 and our deck is a complete disaster. The Rescue It has peeled off of our deck in very large pieces leaving the deck an ugly eyesore. Guest just say, "what a... Read more

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Dear Olympic Customer Service--During August, 2014 we purchased this product from a Lowe's associate who told us it was the greatest product ever made. It was applied per directions and the first summer the appearance very good. Now comes 2016 and our deck is a horrible disaster, peeling off in large strips. Guest are disgusted as are we at this eyesore, not the reaction you would want from your products I'm sure. Your product was guaranteed to... Read more

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They need to stand by the warranty. I paid almost $200 and spent 23 hours applying it the correct way. I only got 8 months out of it before it bubbled and chipped.of course it is a hassle to get anywhere with the warranty.I have told so many other people not to use it and they did not.

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Olympic Paint And Stain - Complaint-Olympic Rescue It Deck paint peeling, flaking, cracking
1 of 3

28 June 2016 To: Olympic Customer Service Lowe’s Customer Service Subject: Complaint - Olympic Rescue It Deck Paint Products In 2014 I purchased and used the highly advertised and Lowe’s recommended Olympic Rescue It deck paint to refinish our large decks and hand rail areas. Now, after two summers I am experiencing a major problem with paint peeling, large flaking and swollen cracks in the wood grain under the paint. The surface has become... Read more

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28 June 2016 To: Olympic Customer Service Lowe’s Customer Service Subject: Complaint - Olympic Rescue It Deck Paint Products In 2014 I purchased and used the highly advertised and Lowe’s recommended Olympic Rescue It deck paint to refinish our large decks and hand rail areas. Now, after two summers I am experiencing a major problem with paint peeling, large flaking and swollen cracks in the wood grain under the paint. The surface has become... Read more

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Olympic Paint And Stain - Olympic Rescue It Deck Paint peeling, cracking and flaking
1 of 7

To: Olympic Customer Service Lowe’s Customer Service Subject: Complaint - Olympic Rescue It Deck Paint Products In 2014 I purchased and used the highly advertised and Lowe’s recommended Olympic Rescue It deck paint to refinish our large decks and hand rail areas. Now, after two summers I am experiencing a major problem with paint peeling, large flaking and swollen cracks in the wood grain under the paint. The surface has become ugly,... Read more

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My husband and I used Olympic Rescue on our 600 square foot deck. It did not survive the first winter. Now, two summers later, I am scraping the peeling, flaky mess and still have not found a product to remove the Olympic Rescue. Olympic did reimburse us for the cost of the product, but we are going to be out hundreds of dollars to restore the deck to its pre-Olympic state. This is robbery!!! Read more

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This is the absolute worse paint I have ever used in my 68 years. This paint has terrible hiding ability and it is thick and dries very uneven. In fact, the color even appears different in any place you repaired with spackle regardless of how many coats used. This is junk. No other paint has ever been this bad. I have painted every wall in this house several times and even walls where wallpaper was removed and much spackling was required every... Read more

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painted 2 years ago. After several months the paint still had a weird smell - like BO. Paint could be wiped off the wall with damp paper towel. Covered with multiple layers of shellac primer and re-painted - room smells as bad as ever. DO NOT BUY ICON unless you're a gambler with tons of money. You'll have to replace your drywall. This is not an isolated incident. You can find others who've had the same problem, even though the... Read more

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